Returns & Refunds Policy

Returns and Refunds Policy

Thank you for shopping with XAVIET! We strive to ensure that you are delighted with your press-on nails. Please carefully review our returns and refunds policy below:

1. Non-Returnable and Non-Refundable Policy:

All press-on nails purchased from XAVIET are non-returnable and non-refundable. Once an order is placed and processed, it cannot be returned or refunded, except in the case of a defect or error on our part.

2. Order Verification:

Please ensure that all details of your order, including design, size, and application options, are correct before completing your purchase. We provide detailed descriptions and sizing charts to assist in making an informed decision.

3. Defective or Incorrect Items:

In the rare event that you receive a defective or incorrect item, please contact our customer service team within 7 days of receiving your order. Provide your order number, a description of the issue, and any relevant photos. We will review your case and, if applicable, offer a replacement or resolve the issue to your satisfaction.

4. Contact Us:

For any questions or concerns regarding your order, please refer to our FAQ section for immediate assistance. If you need further help, you can contact us directly through our 'Contact Us' page. Our team is here to support you and ensure that your experience with XAVIET is a positive one.

5. Policy Updates:

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

Thank you for your understanding and for choosing XAVIET. We appreciate your business and look forward to serving you.